User frédéricm20126395 seems to have narrowed it down, and writes the following. There, the error occurs on a Windows Server2016 RDS farm after updating to Adobe Reader DC 21.007.20091. A possible explanationīlog reader Christin posted a link to this recent thread from Sin the Adobe forum. The same thing is also mentioned in Technet forum as a solution when Adobe Reader DC stalls in a virtual environment.īut my feeling is, that this will not help really. In this forum post at Adobe someone gives the hint to temporarily rename the two files RdrCEF.exe and RdrServicesUpdater.exe.The usual approaches like uninstalling, deleting files and reinstalling (see also this comment) don't seem to help.My gut feeling is that a DLL in the runtime environment has a faulty version and then the RdrServicesUpdater.exe triggers the error. The error code 0xc0000142 is a bit crude though, if this occurs on exit it does stand for STATUS_DLL_INIT_FAILED. No solution has been posted by the commenters, nor have I found a final fix on the web. But Windows Server 2012 R2 seems to be affected as well. Some users referring to Windows Server 2019 Terminal Server.
There are other comments arrived to my German blog post that confirmed this error as well. Server was already restarted last night and I also installed the offline version over it, without success. Then "Adobe Webinstaller 21.7 (32 bit)" starts in the background and then the error message appears. Observed that the error appears when Acrobat Reader is closed. "RdrServicesUpdater.exe – Application Error - The application could not be started correctly (0xc0000142). Since the Acrobat update on a terminal server, I keep getting the following error message: Here is the German comment from Chris, which I've translated: All commenters complaining about issues and error 0xc0000142 with Adobe Reader DC 21.007.20091. Meanwhile I got several feedbacks as comments on my German blog post, Adobe Acrobat (Reader) DC 21.007.20091. The affected administrator then pointed out that people in his company were still able using Adobe Acrobat instead of Adobe Reader. The usual measures like reinstalling, cleaning files would not have helped.
Shortly after the release, I already got feedback on Facebook that Adobe Acrobat Reader DC 21.007.20091 could no longer be used because the program crashed immediately. I had only mentioned the update in a short post ( Adobe Acrobat (Reader) DC 21.007.20091). Basically, no administrator and user can bypass this update.
The release notes list quite a few fixed bugs. The update to Adobe Acrobat (Reader) DC 21.007.20091 is supposed to patch vulnerabilities considered critical and important according to APSB21-55. Security update to version DC 21.007.20091
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